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  • How do I create an account on Yarnit?
    To create an account on Yarnit, you need to click Sign up button on Yarnit.app and follow the on-screen instructions to sign up. You will need to provide your name, email address, institution name and create a password.
  • Is there a cost to creating an account on Yarnit?
    No, creating an account on Yarnit is free of cost. However, the features in the free plan are limited. To enjoy the premium features you need to upgrade your account. You can enjoy a free upgrade for 7 days to the premium plans. Check the available plans here https://yarnit.app/subscription-plans
  • What kind of content can I create on Yarnit?
    On Yarnit, you can create a variety of content, including blog posts, social media posts, emails, product descriptions, presentations, announcements, advertisements and more. Check all possibilities here https://yarnit.live/create
  • Can I use Yarnit on multiple devices?
    Yarnit is a web app optimised for large screens like laptops and desktops. You can access Yarnit on any large screen device supporting browsers like Chrome, Safari and Edge by logging in with your account credentials
  • What are the different subscription plans available?
    Yarnit App offers four subscription plans - Free, Professionals, Teams, and Enterprise plan.
  • What are the features available in each plan?
    For detailed comparison between different plans please refer https://yarnit.live/subscription-plans
  • How can I upgrade my subscription plan?
    To upgrade your subscription plan, log in to your Yarnit App account, go to the "Settings" section and click on "Subscription Plan", and click on "Change plan". On the next page, select the plan you want to upgrade to. Follow the steps to complete the upgrade process. For any query drop us an email on hello@yarnit.app
  • Can I cancel my subscription plan at any time?
    Yes, you can cancel your subscription plan at any time. If you cancel during a billing cycle, you will still have access to the features of your current plan until the end of the billing cycle.
  • Can I get a refund if I don't find Yarnit suitable for my needs?
    If you're a new user, you're eligible for a 7-day trial on any premium plan without any charges during this period. If, within these 7 days, you find that Yarnit isn't the right fit, you can cancel anytime without incurring any charges. If you are an existing user opting to upgrade to a premium plan and, within the initial 7 days, find that it doesn't meet your expectations, you can request a refund by sending an email to hello@yarnit.app. We will promptly process the full amount without posing any questions. Note - You are eligible for a refund if you have not consumed more than 50% of your plan's monthly quota.
  • What should I do if I am experiencing a blank screen on Yarnit?
    If you encounter a blank screen on Yarnit, try refreshing the page. If the issue persists, click the home button, and then log back in to Yarnit. If this doesn't help, please drop us an email on hello@yarnit.app
  • What should I do if Yarnit crashes?
    If Yarnit crashes, try logging out of Yarnit completely. Then, clear your browser cache and log back in to Yarnit. Note - It is highly recommended to keep saving your work at regular intervals to avoid any loss of story data
  • Why is Yarnit slow to process my actions?
    Yarnit may be slow to process your actions if you have a slow internet connection or if there are many users accessing the app at the same time. Try closing other tabs and applications to free up resources on your browser. You can also try using Yarnit on a different device or network to see if the issue persists.
  • Not getting the OTP?
    OTP will come on your registered email. Check for "promotional" email category or select "All emails" instead of default inbox. Alternately, search for email from Yarnit Admin
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